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Click HERE for a script to use for calling insurance about your HEALTH INSURANCE COVERAGE.
INSURANCE/FEES
Cityscape Counseling is proud to be an in-network provider for multiple Insurance Companies (see list below). We submit claims directly to insurance for you and are more than happy to assist you with verifying your outpatient therapy benefits including deductibles, co-pays, co-insurances and out-of-pocket maximums before beginning therapy.
For those who opt to NOT use insurance to pay for therapy, please email us at cityscapecounseling@gmail.com to inquire about our sliding scale rates (for those who qualify) and out-of-pocket session rates as they vary by clinician.
WE ARE IN NETWORK WITH THE FOLLOWING INSURANCE COMPANIES
Blue cross & Blue Shield PPO
Anthem Blue Cross
Blue Choice
Aetna
United Health Care
Optum
UMR
All Savers
UPMC (can submit out of network for you)
United Behavioral Health
Cigna
Meritain (through Aetna)
If your insurance is not mentioned in the above list, we are also more than happy to assist you with verifying your out of network benefits and providing documentation for you to receive reimbursement.
We are NOT in network with any Medicare, Medicaid or HMO plans.
Please note, as we are not able to bill insurance for any clinically related services that occur off site or require extensive documentation, a standard out of pocket hourly rate will apply.
Insurance Benefits Checks
Our team will do their best to get an insurance quote for you, however:
*Please note that this is not a guarantee of payment, but rather a preliminary quote from your insurance company. While the quotes we receive from insurance are accurate around 95% of the time, they do sometimes misquote us. Additionally, sometimes your mental health benefits are covered under a different insurance plan than your primary medical insurance (carve out plan) and if this is the case, we are not usually told this with the benefits quote we receive. If you are worried about this, you can always call the customer service member number on the back of your insurance card if you want to confirm your benefits yourself directly with insurance (they are more informative to the member than the provider). You would ask for outpatient mental health session coverage. Please note, you are still responsible for whatever is ultimately not paid for by your insurance company regardless of their initial quote and you sign an agreement regarding this as part of your intake paperwork.
Click HERE to find out more about our SPECIFIC BILLING PROCEDURES as well as answers to your billing related FAQ.
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